Although we pay caution inspecting the items, in case of following condition, we will accept return / refund. Please inform us with in 7 days of receiving the item by phone or email. We will be bearing the shipping cost, (please send it to us on Cash on delivery, or in case of international shipping, please contact us how to ship).
- In case of product damage during the shipment.
- In case of defect or damage which is not stated in the product page.
- In case of receiving the wrong item from what you have ordered.
- In case of missing or surplus on the order.
- In case the product color is clearly different from the image on the product page.
- Other cases when we determine we are responsible for the return claim from the customer.
Return and exchange
- Please inform us with in 7days of receiving the item, we will not accept return or exchange after passing 7 days of receipt. Please confirm the condition at the soonest when the order is delivered.
- We will start the refund process after we confirm the items are returned to our location.
- We will not accept the return and exchange after the items are being used. Please read item description thoroughly before purchasing.